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Customer Experience Canvas - a mini-course
90.75 € 90.75 € 90.75 EUR
Masterclass - experience management
907.50 € 907.50 € 907.5 EUR
The effect of handwritten messages on CX - Single Sparkle
97.00 € 97.00 € 97.0 EUR
Motivate employees to share customer feedback - Single Sparkle
127.00 € 127.00 € 127.0 EUR
Angry customers get more compensation - Single Sparkle
127.00 € 127.00 € 127.0 EUR
Power and pitfalls of customer education - Single Sparkle
127.00 € 127.00 € 127.0 EUR
Why are customers loyal - Single Sparkle
127.00 € 127.00 € 127.0 EUR
Concrete language for customer satisfaction - Single Sparkle
127.00 € 127.00 € 127.0 EUR
Experiments to improve customer experience - Single Sparkle
127.00 € 127.00 € 127.0 EUR
Factors influencing the use of Self Service Technologies - Single Sparkle
127.00 € 127.00 € 127.0 EUR
Strategic process recovery communication - Single Sparkle
127.00 € 127.00 € 127.0 EUR
Sparkles Membership - 3 Months
377.00 € 377.00 € 377.0 EUR
Sparkles Membership - 6 Months
747.00 € 747.00 € 747.0 EUR
Sparkles Membership - 1 year
1,497.00 € 1,497.00 € 1497.0 EUR

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